Munio Wins Finest Enterprise Transformation Award 2025
We’re past thrilled to announce that Munio has received the Finest Enterprise Transformation Award on the 2025 Finest Enterprise Awards! This recognition is a testomony to our relentless drive to innovate, develop, and ship distinctive IT assist and cybersecurity options to UK SMBs.
Since our rebrand from Laptop Rescue to Instrument Ltd in 2022now we have launched into a transformative journey that has reshaped each side of our enterprise. Our focus has been clear: offering world-class cybersecurity, IT assist, and customer support that companies can really depend on.
What the Judges Mentioned
The judges had been notably impressed with the size and influence of our transformation. Of their phrases:
“Since rebranding in 2022 with a number of enriched new choices together with an IT academy for shoppers and workers, cutting-edge cybersecurity instruments, enhanced personalised customer support, and improved workers advantages, IT assist firm Munio Ltd has skilled a supersonic uptick in progress. Specializing in small- to medium-sized companies, Munio’s transformation has elevated operational effectivity by 40% and decreased its prices by 1 / 4. Moreover, buyer retention has soared to 98%, worker satisfaction is an unparalleled 100%, and new enterprise has greater than tripled!”
A Phrase from Our CEO, Jason Lydford
Reflecting on this unimaginable achievement, Jason Lydford, CEO of Munioshared:
“Profitable this award is a proud second for everybody at Munio. It validates the onerous work, dedication, and fervour of our workforce in redefining what IT assist and cybersecurity imply for SMBs. The transformation wasn’t nearly rebranding—it was about reimagining our total strategy to service supply, investing in cutting-edge options, and making a office tradition that empowers our workforce. Seeing the tangible ends in buyer retention, workers satisfaction, and enterprise progress confirms that we’re on the appropriate path. This award is a milestone, nevertheless it’s just the start. We’re excited for what’s subsequent! Big congratulations to the workforce – completely deserved”
Our Transformation Journey
Our evolution from Laptop Rescue to City Ltd. wasn’t only a title change—it was a whole overhaul of our mission, values, and operations. Listed here are among the key adjustments which have propelled our success:
Cybersecurity First Method – We expanded our companies to incorporate superior cybersecurity options corresponding to EDR, MDR, forensics, and 24/7/365 managed SOC to higher shield our shoppers.
IT Academy for Purchasers & Employees – We launched an in-house IT Academy to upskill each our workforce and our shoppers, guaranteeing they keep forward of evolving threats and applied sciences.
Enhanced Buyer Service – With a deal with personalisation and proactive assistour consumer relationships have deepened, mirrored in our industry-leading 98% buyer retention price.
Worker Satisfaction at 100% – We prioritised office tradition, workers advantages, and profession progress, resulting in unprecedented worker satisfaction ranges.
Operational Effectivity & Development – Our streamlined processes have elevated effectivity by 40%, lower prices by 25%and tripled new enterprise acquisition.
What’s Subsequent for Munio?
This award is a incredible milestone, however we’re not stopping right here. We stay dedicated to pushing boundaries, innovating in IT assist and cybersecurity, and guaranteeing that UK SMBs get the safety, experience, and repair they deserve.
An enormous thanks to our workforce, shoppers, and companions who’ve been a part of this journey. Right here’s to even better success forward!
Involved in partnering with an award-winning IT and cybersecurity supplier?
Get in contact immediately and uncover how Munio can rework your corporation safety and IT operations.
Contact us at: www.munio-it.co.uk
Name us on: 01795 383 383
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