Brokers refusing to refund deposit to tenant » The Landlord Regulation Weblog – Buzz Credit score

This can be a query to the weblog clinic from Frances (not his actual identify), who’s a tenant in England.

My home burned down in London. The hearth report couldn’t decide the trigger and so it’s recorded as unintended. The Home was an MHO however there have been no hearth doorways, hearth blankets or any hearth extinguishers.

The hearth subsequently left me homeless and though the fireplace began final month I’ve solely simply moved into my new lodging.

The difficulty I’ve is that my earlier letting agent is withholding my deposit from the previous property regardless that the owner has mentioned each myself and the opposite 3 individuals from the home needs to be given our deposits again.

The place do I stand with getting the letting brokers to pay my deposit again?

Reply

First, you must discover out the place your deposit is protected. Both your landlord or his brokers ought to have protected the deposit with one of many three tenancy deposit schemes. It’s best to have been served a discover informing you of this and telling you which ones scheme had been used.

If this was not achieved, you possibly can test all of the scheme’s web sites your self:

Then get in contact with the scheme and ask them in regards to the return of your deposit – all of them have a phone recommendation service. They’ll clarify what you must do.

In case your landlord is wrongly withholding your deposit, the scheme will pay you direct after which reclaim the cash out of your landlord.

In case your deposit was not protected, then you must contact the scheme’s Property Redress Scheme and complain. The brokers ought to have the identify of their property redress scheme on their web site and within the footer of their emails.

The property redress scheme can order the brokers to pay the cash again to you.

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